PrivyCoreData Principal Rights & Grievance

Data Principal Rights & Grievance

DSAR fulfillment and grievance redressal under DPDP — access, correction, erasure, and complaint handling

DSAR register

Intake access, rectification, erasure, portability, and objection requests with SLA dates and system mapping.

Manage DSAR cases →

Grievance redressal

Track grievances from Data Principals, acknowledgement timelines, resolution, and escalation to the Board / DPO.

Manage grievances →

Workflow

  1. 1. Intake — verify identity and log channel (portal, email, phone).
  2. 2. Triage — use automated triage on DSAR/grievance records or Privacy Intelligence.
  3. 3. Fulfill — link systems from RoPA; attach evidence to controls.
  4. 4. Close — document outcome; feed readiness gap assessment on Readiness.